Dr. Kenney’s Friday 5 Spot
On Fridays I like to share some of the experiences I’ve had during the week with patients and in my personal life that I’ve found significant in some way. I like to share them in hopes that you might find value in them and have something resonate with you in your life.
A good question to ask yourself? Whether in team sports, business or elsewhere; we often hear about “creating a culture.” Creating a culture means implementing values and processes that lead to success. While I think people understand this in business or sports, they often neglect it in their personal lives. A question you should ask yourself is with your habits and actions, what type of culture are you creating for yourself and your family? Decisions that repeatedly lead to drama, debt, frustration, anger, poor health, bad relationships, etc. would be examples of creating a poor culture. Decisions leading to better health, contentment, less stress, enjoyment, happiness, etc. would be geared toward the creation of a good culture. Decide where you are and where you want to be and start implementing the things necessary to take you there and keep you there.
A great lesson I’ve seen play out? Something I believe strongly in is keeping things simple and mastering the basics. This is true in most things but a place I’ve seen it up close has been within the football team I coach. Last year we started out terribly and I realized I was throwing too much at the kids. Therefore, I simplified what we’d be doing so rather than doing a whole bunch of stuff just okay, we’d master a few things. Almost immediately, the results were amazing, and our season turned around. I am coaching those boys again right now and I’ve noticed that since they’ve mastered the basics, we’re able to adjust plays and concepts without any problems because we have such a great foundation to build on. Even better, rather than having a team that relies just on a couple star players, our system has allowed some of the players that are not as naturally gifted to become top players. Keeping things simple and mastering the basics is like building a house on a solid foundation.
Something that happened this week? We had a new patient this week that came in for an adjustment and massage. Somehow a phone call was missed and all the specifics of her insurance were not relayed to her so after her treatments we charged her the appropriate price but one she was not expecting (massage was not covered under her plan). She was upset and left a low review for us. I reached out to her, acknowledged that I understood where she was coming from, refunded her money and offered her a complimentary massage. The lesson from all of this is that sometimes stuff happens. We all make mistakes but rather than make excuses or blame others, it’s best to just say “my bad” and try to move forward in a positive way. This patient was very pleased with how we handled the mistake and said she’d like to come back in. No one is perfect, if you screw up just admit it and fix it if possible.
A cool conversation I had this week? I have a regular patient that is big into self-improvement, maximizing performance, etc. He was telling me about a challenge he has been doing that involves doing a certain amount of exercise, reading, meditation, healthy eating, etc. for a certain amount of days in a row (I think 75). What he and I discussed and agreed upon was that to most people making a commitment like this can be very daunting and seemingly impossible. However, in terms of our lifespan a couple months is nothing. If a person can really commit to a program like this, the results can be not only significant but life changing. You can be a different person within a short period of time by going all in on an endeavor like this and set yourself up for boundless success thereafter. I’ve done it myself and have seen it in others many times!
Some quotes I love?
“The difference between winners and losers is a mindset.” – William King Hollis
“Champions keep going when they don’t have anything left in their tank.” – Eric Thomas
“To be loved, be loveable.”
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