I interact with hundreds of patients each week (under normal circumstances though less during the crisis obviously) and get asked a lot of questions. On Fridays I like to share some of the answers I give and hope it has value for you.
A recent observation? On Saturday night I went to pick up food at a local restaurant. As I got my order, I thanked them for being open and then the owner came to the front and personally thanked me for my business. As a business owner myself, I understand that gratitude and appreciate it – more so now than ever before. I also strongly believe that as things return to normal that there will be a “street cred” aspect that is attributed to certain businesses. I know I have a bunch of businesses that I have gained new respect for that will be on my short list going forward.
A lesson I’ve been drawing on? As most of you know, I run ultra-marathons and have competed in some extremely tough races and events over the years. I’ll always post a photo from the finish where I’m smiling and happy but here’s the truth – it’s painful for countless hours before that picture is taken. And the more painful it becomes, the more you question your ability to continue and eventually reach the finish line. The lesson I’ve learned is this though: you must never quit, always keep moving forward and hang in long enough for a rally to happen. What we’re facing now as a country can be daunting, but I am using these lessons now more than ever. We will all have that smiling picture again soon but for now we must simply not quit, keep going forward and wait for that rally!
Why are you still open? Aside from the fact I am legally allowed to be open, I feel a responsibility to do so. Right now, we are all focused on COVI19 for obvious reasons and that’s fine. However, there are still people suffering and in great pain from migraines, shooting pains, chronic conditions, new injuries and more. Those people are not wanted at hospitals or walk ins right now so my role in all of this is to help them. I cannot and will not turn my back on these people and just allow them to suffer. Some may suggest I just close and tell those people I’ll see them when things settle down. But I will tell you that in the few weeks this has been ongoing I have been thanked by patient after patient for remaining open and being there to help them. People that need help will always be welcome in my office.
Something nice I’ve seen recently? I was in the grocery store the other day and there was an employee stocking items into a freezer. As he was doing this a man walked up to him and thanked him for being there and for his hard work. I overheard part of their conversation and he was showing great respect and gratitude for the employee who was touched by this gesture. Needless to say, I loved the whole exchange. One of the good things I believe this crisis will bring to many is a greater appreciation for the little things in our lives that we tend to take for granted.
A quote I love? “There’s no patent on good habits.” – Dan Crenshaw
“Fear is the path to the dark side. Fear leads to anger. Anger leads to hate. Hate leads to suffering.” – Yoda
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